radiant Casino & Sportsbook Service Notice
Digital payment adoption across Indonesia has grown significantly, with platforms like DANA, e-wallet, mobile banking, and local payment now serving millions of daily transactions. Within this context, we at radiant operate an online gaming and sportsbook platform available exclusively in jurisdictions where local law permits such services. This legal notice clarifies the scope of our service area, your responsibilities as a user, and our commitment to jurisdiction-compliant operations.
We do not offer our services in jurisdictions where online gaming is prohibited by law. Access to radiant is restricted to users in regions where applicable regulations permit our platform to operate. If you are unsure whether you can legally access radiant in your location, please review your local laws or contact a legal advisor before creating an account.
This page outlines the key legal and jurisdictional requirements governing radiant, your account eligibility, and how we handle your data and privacy.
Service Availability and Jurisdiction Restrictions
radiant is available to users in Indonesia-based jurisdictions and specific supported regions where local law permits online gaming, sports betting, and casino operations. We do not offer our platform in jurisdictions where such activities are prohibited, regardless of user location or VPN usage. Attempting to access radiant from a restricted jurisdiction violates our terms of service, and we reserve the right to suspend or close any account we determine is operating in violation of local law.
Our service area includes major Indonesian cities including Jakarta, Surabaya, Bandung, Medan, and Semarang, subject to local regulatory compliance. If you are accessing radiant from outside Indonesia, you are responsible for verifying that your access complies with your own jurisdiction's law. We do not make any representation that our platform is legal or available outside our designated service areas.
Account Eligibility and Age Requirements
To open an account on radiant, you must be of legal age in your jurisdiction to enter into binding contracts and to participate in gaming or sports betting. The legal age varies by region — in most jurisdictions it is 18 or 21. You are responsible for verifying the legal age requirement in your location and confirming that you meet it before creating an account. We do not conduct age verification beyond KYC document review; your compliance with age requirements is your responsibility.
We will not knowingly permit accounts belonging to minors, individuals under legal gambling age, or residents of jurisdictions where our services are prohibited. If we discover that an account holder is ineligible, we will suspend the account and may confiscate any balance pending investigation and legal review.
Data Privacy and Security on radiant
We at radiant collect personal data — your name, identity documents, address, payment information, phone number, and email — exclusively for account verification, regulatory compliance, and fraud prevention. Your data is encrypted and stored securely on servers with restricted access. We do not sell your information to marketing companies or third-party advertisers. We share your data only with payment processors, regulatory authorities, and law enforcement when legally required to do so.
For full details on how we handle your data, retention policies, and your rights regarding your personal information, please refer to our privacy policyThat document explains our data practices in detail and covers your rights to access, update, or request deletion of your information.
- KYC Verification
- Know Your Customer verification is mandatory on radiant; we collect government ID, proof of address, and other documents to confirm your identity and prevent fraud.
- Data Encryption
- All personal and payment data is encrypted during transmission and storage using industry-standard security protocols.
- Regulatory Compliance
- radiant complies with anti-money-laundering (AML) and anti-fraud regulations applicable in supported jurisdictions; we retain transaction records and may report suspicious activity to authorities.
Payment Methods and Financial Transactions
We at radiant support deposits and withdrawals via regulated Indonesian payment providers: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks (mobile banking, local payment, online payment, e-wallet). All financial transactions are subject to verification and AML review. We do not accept cryptocurrency, wire transfers from third-party accounts, or payment methods in names other than your verified account holder name.
Deposits to radiant are treated as discretionary entertainment spending, not as investments or guaranteed-return transactions. Winnings are subject to withdrawal terms and bonus conditions as published in our terms and conditionsWe do not guarantee withdrawal speeds or processing timelines; each withdrawal is individually reviewed for compliance before processing.
Prohibited Activities on radiant
We do not permit the following on our platform:
- Account creation by minors or residents of prohibited jurisdictions
- Creation of multiple accounts by a single individual to claim multiple bonuses
- Use of automated bots, scripts, or tools to manipulate games or promotions
- Collusion between accounts to exploit promotions or manipulate outcomes
- Use of radiant funds for money laundering or sanctions evasion
- Abuse of withdrawal features or payment systems
- Sharing of account credentials or unauthorized account access
Violation of these rules results in account suspension, balance confiscation, and permanent closure. We monitor accounts for suspicious patterns and use advanced fraud detection to identify and prevent abuse.
Liability Limitation and Dispute Resolution
radiant operates on an "as-is" basis. We do not guarantee uninterrupted service, and we are not liable for losses arising from technical faults, internet outages, payment provider failures, or third-party service disruptions. We are also not liable for losses arising from your violation of these terms, your account mismanagement, or unauthorized access resulting from your own negligence.
If you have a legal dispute with radiant, contact our support team with documentation of your claim. We will review your dispute and respond within 24 business hours. If we cannot resolve your dispute through informal channels, we will escalate it to our compliance team for formal review. If you are based in Jakarta, Surabaya, Bandung, Medan, or Semarang and believe we have violated your consumer protection rights, you may file a complaint with your local consumer protection authority.
Jurisdiction-Specific Notices
radiant does not claim to be licensed, regulated, or approved by any government body. We operate as a private online entertainment platform available in jurisdictions where local law permits. We do not represent that our services comply with the laws of any specific jurisdiction other than those in which we explicitly operate. Users accessing radiant from jurisdictions where online gaming is prohibited do so at their own legal risk, and radiant assumes no liability for their violation of local law.
If online gaming is prohibited in your jurisdiction and you create an account on radiant, you are in violation of local law, not radiant policy. We recommend you verify your jurisdiction's legal status before accessing our platform.
Contact and Further Information on radiant
For questions about our legal status, jurisdiction restrictions, or how radiant operates in your region, contact our support team. We are available during standard business hours to provide clarification on our service area and your eligibility. You can also review our complete terms and conditions and privacy policy for additional detail on account policies, bonus terms, and data handling.
This legal notice is effective as of the date published and may be updated at any time. We will notify you of material changes via email and dashboard notification. Your continued use of radiant after notice of a change constitutes acceptance of the revised notice.